Purchased our first travel trailer earlier this year from Ruston RV. The entire experience from end to end has been excellent. Calvin was very knowledgeable and great to work with. Service was also excellent. Would definitely recommend !

Had the pleasure of dealing with Matt on my families recent trailer purchase and would like to thank him for guiding me through the process. Excellent service and and knowledge. Thanks again would definitely be back and will surely recommend.

Very helpful service and sales team. Will be reconnecting

I must say that my overall purchasing experience was very positive at Ruston RV. I had been in email communication with Steve in sales for weeks. It is often hard to get sales people to communicate with you when you are just shopping around, but Steve replied to every email question I sent. When I get that attention so early I show more interest. Steve was really helpful when it came to arranging a time to see the unit I was interested in - he stayed at work beyond normal closing hours so that I could get there, and showed us the unit without rushing us or hinting that it was past closing time. We made a deal I was happy with! Everyone else I dealt with after the deal was made was very friendly and patient with me as I tend to ask lots of questions. Carolyn walked me through all the paperwork and options without being pushy, and she really listened to me. Rob in service sent me all the details I asked for and pick up day went very smoothly. Dan did an excellent walk through with me. I would absolutely purchase here again. I will update this review after my first attempt at service as I know that many want to know how a service visit goes. This is very important to me as I have had good relationships go sour because of poor customer service at the service level and have heard many horror stories about people having a great purchase experience but being quickly "forgotten" when if comes to service on their RV. I was told very clearly that the service department is really busy so I will plan to be very proactive with maintenance and regular annual service. I am glad to have a place to bring my unit when it needs care. I look forward to the start of a great relationship with Ruston RV! Update: been going here for service for 4 years now and it has been great. It is busy so plan accordingly, but I have not had any problems. Email communication with service department excellent!

Very friendly and helpful staff. The parts department is very well stocked and if they don't have it they will get it fast!

If I could give more stars I would. After several bad experiences elsewhere, we visited Ruston RV to see what they had available. As first time RV buyers we had no idea of the process or what to expect. The customer service here was arguably the best that I have ever experienced for any purchase. Every individual that we came in contact with; from Carolyn in finance, to the people in service and especially Matt in sales, they have all been incredibly helpful, answering every question. We ended up purchasing a new 27ft trailer, double the length that other dealers advised us we could tow, which is a better fit for my family. Even after the purchase they have gone way above the level of service that I have ever encountered. I would recommend that anyone looking to purchase start their search at Ruston RV. Not only are they very knowledgeable, but they provide advice without pressure, and that is rare these days!

A great selection of travel trailers. Customer service was good as well. I didn't buy anything as I was looking to rent a trailer, but they have a large selection of trailers.